16 December 2013
Wanted: Head instructor and Kitesurf Center Manager (full time)
Kiteboarding Bonaire, founded in 2002, is the longest established kite school on Bonaire. With over 300 days of steady off shore wind per year, Kiteboarding Bonaire is an active and professional IKO certified kite center on Atlantis Beach and is run by two dedicated owners and an enthusiastic crew of certified IKO instructors.
The team provides daily morning and afternoon kitesurf classes, a full rescue service, SUP lessons, supervised gear rental and a shop and chill out area for her customers.
Starting the 1st of June 2018, Kiteboarding Bonaire is looking for an enthusiastic and experienced
Head instructor and Kitesurf Center Manager (full time)
The Head instructor and Kitesurf/SUP Center Manager is responsible for the daily operations of Kiteboarding Bonaire. He/she is an ambassador of the sport and manages the team of instructors in a fun, positive and motivating way. This team player maintains a professional, organized and safe working environment and carries out the mission and goals of the business. He/she is proactive in meeting all quality standards, prioritizes customer service and has excellent communication skills. He/she understand how to work, play and ride hard.
- Coordinating daily set-up on and clearance of the beach
- Responsible for managing daily operations in a safe, structured and organized way
- Responsible for maintenance of (kitesurf) material, inventory and resources needed for daily operations
- Managing the bookings and agenda of instructors through booking system ‘Viking’
- Building and maintaining excellent long-lasting customer relations
- Achieving growth by active contribution in marketing and hitting sale targets
- Conducting and leading regular team meetings
- Reporting the daily ins and outs to owners
Skills and qualifications:
- Min. 5 years of working experience and min. 3 years of proven management experience on related fields.
- Excellent communication skills (written and verval) in Dutch & English
- Experience working in a foreign country
- Excellent skills in Microsoft Office (Mac.),
- Has a valid Driver’s License (Car + preferably Bus and Boat)
- Experience in kite repair and basic technical maintenance skills on boats/cars
- Is a Dutch citizen or has a valid work permit for Bonaire.
- Is a team player, problem solver and has an outgoing, honest and positive personality.
What we offer:
- A fixed-term contract for 1 year (to start)
- Commissions for hitting extra sales and proven recognition by clients
- A friendly working environment with like-minded colleagues
- Time to kite in one of the best kite spots in the world
- Year round warm, crystal clear water, consistent winds and an amazing view from the work place
The tasks more specified:
-Decides on a day to day basis about the program of the day dependent on actual wind/wind forecast and advise instructors and students
-Daily set-up and clearance of the beach
-Being the first representative and point of contact for as well clients as instructors
-Is an example in professional behavior and Is on top of things at all times
-Coordinates safe, organized and clean working environment at all times
-Reacts pro- actively in issue management and troubleshooting, is independent, acts hands on but knows when to communicate with owners
-Drives in company bus (American School bus), car, van, trailers and boats responsibly
-Maintains/cleans and repairs all equipment with care due to harsh elements on Bonaire: high quality maintenance and small technical repairs on kites, bars, kiteboards, SUP boards, radio-helmets, standard helmets, bus and bus interior, car and car interior, boats, boat engines, trailers etc.
-Responsible for in school rescue service
-Leads the team of instructors and interns (i.a) in an authentic, honest and inspirational way
-Educates/ guides/supervises the staff to always respect the equipment and take care of proper handling and maintenance, so things are always in good order and representable
-Guides/supervises the staff to excel in customer service by taking that ‘extra’ step
-Conducts and leads regular team meetings
-Coordinates and communicates instructors’ agenda daily and anticipates on last-minute changes
-Hires in cooperation with the owners temporary instructors
Sales and customer service
-Checks in students: inscription and paperwork, checking Natural Park fee, handing them over to instructors, issue invoices, accept payments, process in daily administration
-Sales work: Respond to email/phone and walk in requiries of (potential) customers to sell kite/SUP lessons/merchandise and actively link to our partners (accommodation/tours) anticipating to quarterly sale targets
-Evaluates with students, reflecting on class, showing interest and building a lasting customer relationship
-Marketing: Provides an active and innovative contribution to realize expanding all new/social media marketing activities by making photos, helping creating videos, ads, flyers, posters etc.
-Organizing and coordinating events such as down winders, demo days, BBQ’s etc.
Bonaire had a friendly, laidback and relaxed feel and it’s easy to get around the entire island as it’s only 39 km long and 8 km across at its widest point. 20% of the landmass and all of the waters that surround Bonaire have protected National Park status. The biggest town is Kralendijk, which is about 10 km of the kite spot and has around 15.000 inhabitants. It has some supermarkets, restaurants and bars comparable to any small town.
Bonaire has over 300 days of usable wind with steady northeast trades averaging 18 knots, though the strength can get up to 30 knots in May and June. You can get some good conditions in October and November too, but is can also frequently dip to around 10 knots which is when you break out the foil. Water temps remain around 26-28 °C so you won’t need a wetsuit as the air temps are also really warm ranging from 28-32 °C.
Please expect the following expenses
Living: You will need to arrange your own room or apartment in Kralendijk. Rent is typically starting around $500,- per month for a studio or room and up till $1000,- per month for a single bedroom apartment. For the first week of your staying KB provides a room if necessary.
Food: the supermarkets provide all products, although some products sometimes are temporarily unavailable as island life suggests. Pricewise is above average due to import of almost all products. Meals in average restaurants vary around $10,- to $15,- for lunch and $20,- for a dinner (excl. drinks.)
Transport: in the morning, the team meets up at the KB office, you will need to arrange your own scooter/car to get to there and around on the island. (public transport is barely existent and heavily unreliable.)
Are you the kiter with some serious professional management experience with a hands on attitude and you see yourself taking up this challenge for at least 1 year on this beautiful island, then let us know by sending your motivation and CV (in English) before March 15th, 2018 to firstname.lastname@example.org
Make sure to add a short video (max. 5 min.) of yourself to let us know why you are the perfect fit for this job!
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